Consumer Resources and Feedback
First Financial Asset Management promotes financial recovery with a people-first perspective.
Consumer Resources and Feedback
First Financial Asset Management promotes financial recovery with a people-first perspective.
Making Payments
To make a payment to First Financial Asset Management, review your account, or update information, we invite you to visit our secure online portal. For alternative payment options, please visit our Payments page for additional information.
Financial Education
First Financial Asset Management is committed to providing high-quality services to consumers. We encourage consumers to review these free money management and financial education resources for tools and helpful information about how to navigate debt and improve your financial future.
RMAI Consumer Resources
Receivables Management Association International (RMAI) is an accounts receivable management industry association of businesses and business professionals. The consumer resource page provides information and tools about managing money and debt, forming a defense against fraud and deception, and government resources.
American Financial Services Association Education Foundation (AFSAEF)
AFSAEF is a non-profit organization established to heighten consumers’ awareness of personal financial responsibility. Their mission is to help consumers realize the benefits of responsible money management, understand the credit process, and seek help if credit problems occur.
Consumer Feedback
Your feedback is important to us. For questions or concerns about your account with First Financial Asset Management, please submit the form below. A representative will contact you with a response the following business day.
Complaint Resolution
We care about our consumers. If you have a question, comment, or complaint about First Financial Asset Management— or if you would like to share your experience with our management team— we invite you to contact our Chief Compliance Officer.
Chief Compliance Officer
Dan McCusker
Email: [email protected]
RMAI Individual Certification #P2203-1470
RMAI Company Certification #C1601-1064
Executive Director of Compliance
Melissa Brandjord
Email: [email protected]
RMAI Individual Certification #P2302-1506
RMAI Company Certification #C1601-1604
Disclaimer: The information contained in this website is for general informational purposes only. First Financial Asset Management has provided you with website links to many different websites created and maintained by other public and/or private organizations, individuals and entities. First Financial Asset Management provides links to these sites as part of our “customer experience,” and for the convenient use of our clients and customers. The presence of a link is not an FFAM endorsement of the site. When a link to an external website is followed, the user is leaving the FFAM website and may be subject to the privacy, security and other policies of the owner(s) or sponsor(s) of the external website(s). First Financial Asset Management is not responsible for the quality, safety, suitability or reliability of any external website or any of the content or materials therein contained.
